Phil joined Fresh Start UK, as other members of our team, having worked in the Debt Collection industry. Phil has over 10 years experience in the industry as well as a lots of experience in customer service. This means that our clients are always looked after and the companies high customer service standards are maintained. We are proud to have Phil on our team at Fresh Start UK.
“I also came from a debt collection background, but really enjoy the switch and working in a more customer focused job. We have some great clients and people working here, which makes coming to work a great pleasure.”
Phil is an Account Manager, whose role is Account Administration. This means Phil looks after the day to day management of our customers and customer related work. Ongoing management of a Debt Management Plan is vital to a well maintained DMP account and involves regular work, such as balance and payment confirmation, client and creditor liaison and much more.
Fresh Start UK is a growing and successful company thanks to the hard work and dedication of team members like Phil.
– Phil Wells